Casinos changed Mark Bryant’s life. THAT CHANGE, changed the casinos around him. THAT CHANGE did not randomly occur at a poker table. It systematically evolved at the negotiation table overtime as Mark sat across from casino & resort vendors as the CIO of Santa Fe Gaming Corporation striking deals. “A selected few vendors had monopolies, they were indifferent toward solving existing challenges. There was a credible support deficit for customers, and that frustrated me,” recalls Mr. Bryant.